RDA Forum

Does anyone else have the problem that the images on the website are not displayed?
No matter with which device I access the website, no picture can be displayed. That's how it has been since yesterday.

The same problem on my Samsung

sorry to hear that. all normal on my Samsung

I always use my computer to look at the photos ( microsoft edge ) . For a few days I had to wait … some time before they appeared . Tried tonight , it's back to normal .

JackGywer wrote: ↑Tue Nov 19, 2019 8:40 am Does anyone else have the problem that the images on the website are not displayed?
No matter with which device I access the website, no picture can be displayed. That's how it has been since yesterday.

JK - I use two different browsers on my computer to find rdanderson.com.

When I use Google Chrome - I get all the photos and everything is normal.
When I use Firefox - I get the same display as what you show - with no photos.

Don't know the difference in why it does that but it does.

Thanks for your feedback. So the desktop version works again. But on the phone the problem is still there. I use Google Chrome as browser on every device. That the pictures slowly build up, is normal, but here no pictures are displayed at all.
At least the desktop version works again, so I'm satisfied for now.

I'm sorry, but I have no idea what the problem is. I haven't changed anything on the site, so unless a browser has somehow changed, I can only hope that it's temporary. Even so, there is nothing unusual or creative in the code - it's all pretty straightforward, plain vanilla coding that should work on anything.

I have Chrome, Firefox, and Internet Explorer on my desktop, and I have Chrome on my Android phone, and they all work properly, so I can't replicate what you are seeing.

I hope it fixes itself, because I wouldn't know what to try.

Kate

I fixed the problem. If I use the browser preinstalled on my phone, it works. So the problem seems to be Google Chrome.

JackGywer wrote: ↑Wed Nov 20, 2019 10:11 pm I fixed the problem. If I use the browser preinstalled on my phone, it works. So the problem seems to be Google Chrome.

Google Chrome is the default browser on my phone, and it does work. Are people still having an issue with this?

Just a handful of other people have said they are experiencing the same problem, but they're not giving any clues. One said the pictures disappeared at the beginning of November, another said it happened "when the website changed" - (a year ago??) Then another one wrote to say the pictures were gone, and wrote back an hour or two later to say the problem was "fixed."

Most people don't seem to have a problem, but I can't find a pattern with the handful who do. I also have no idea why it should suddenly be a problem now - I've changed nothing on the site, I've run every single one of the 2350 pages through a validation program to look for issues with coding, and I've tested it on every browser and device I have. The only thing I can think of is that it is related somehow to a browser update or security issue. If it's still happening, I'll ask my ISP if THEY have made some change recently.

I just hope it's not some new browser update that requires me to change the code. I don't think I have the energy to re-do all 2350 pages AGAIN.

Kate